Or just hearing?
Most people hear, but don‘t listen.
- pay full attention - thinking about what has been said - not preparing a reply while the other is talking - trying to understand - remembering what has been said
Did you know that when someone really listens to you, it releases “Dopamine”, the happy hormone? The world would be a much happier place, if people would be hearing AND listening!
“Listening is a master skill for personal and professional greatness.”